Cookie Policy
Last Updated: February 11, 2026
7a Ballymullan Road, Crawfordsburn, Bangor, BT19 1JG
Company Number: NI718996
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners.
Cookies can be "persistent" (they remain on your device until they expire or are deleted) or "session" cookies (they are deleted when you close your browser).
2. How We Use Cookies
Trinsic RX uses cookies and similar technologies to ensure our website functions properly, to improve your experience, and to understand how visitors interact with our site. We use cookies for the following purposes:
- To keep our website functioning correctly and securely
- To remember your preferences and settings
- To understand how you use our website so we can improve it
- To support the checkout and payment process
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, adding items to your cart, or filling in forms.
| Cookie | Purpose | Duration |
|---|---|---|
| _shopify_s | Shopify analytics relating to your session | 30 minutes |
| _shopify_y | Shopify analytics relating to your visit | 1 year |
| cart | Stores your shopping cart information | 2 weeks |
| cart_sig | Used in connection with checkout | 2 weeks |
| cart_ts | Used in connection with checkout | 2 weeks |
| secure_customer_sig | Used in connection with customer login | 20 years |
| storefront_digest | Used in connection with customer login | 2 years |
3.2 Analytics & Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most popular and how visitors move around the site.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics — distinguishes unique visitors | 2 years |
| _ga_* | Google Analytics — maintains session state | 2 years |
| _gid | Google Analytics — distinguishes unique visitors | 24 hours |
| _gat | Google Analytics — throttles request rate | 1 minute |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalisation, such as remembering your preferences. If you do not allow these cookies, some or all of these features may not function properly.
| Cookie | Purpose | Duration |
|---|---|---|
| localization | Remembers your country and language preferences | 1 year |
| cookieconsent_status | Remembers your cookie consent preferences | 1 year |
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties that may set cookies on our site include:
- Google Analytics: Used to analyse website traffic and usage patterns. For more information, visit Google's Privacy Policy.
- Shopify: Our e-commerce platform uses cookies to support website functionality, checkout, and analytics. For more information, visit Shopify's Cookie Policy.
5. Managing Your Cookie Preferences
You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:
5.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options", "Settings", or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:
5.2 Opt-Out Tools
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
6. Your Rights Under UK GDPR
Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have the right to:
- Be informed about what cookies we use and why
- Give or withdraw your consent to non-essential cookies
- Access information about the data collected through cookies
- Request deletion of data collected through cookies
For more information about your data protection rights, please see our Privacy Policy.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
7a Ballymullan Road
Crawfordsburn, Bangor
BT19 1JG
Email: hello@trinsic-rx.com
Company Number: NI718996
9. Supervisory Authority
If you have concerns about how we handle cookies or your personal data, you have the right to lodge a complaint with:
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113