Cookie Policy - Trinsic RX
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Cookie Policy

Last Updated: February 11, 2026

Trinsic Innovations Limited
7a Ballymullan Road, Crawfordsburn, Bangor, BT19 1JG
Company Number: NI718996

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to website owners.

Cookies can be "persistent" (they remain on your device until they expire or are deleted) or "session" cookies (they are deleted when you close your browser).

2. How We Use Cookies

Trinsic RX uses cookies and similar technologies to ensure our website functions properly, to improve your experience, and to understand how visitors interact with our site. We use cookies for the following purposes:

  • To keep our website functioning correctly and securely
  • To remember your preferences and settings
  • To understand how you use our website so we can improve it
  • To support the checkout and payment process

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in, adding items to your cart, or filling in forms.

Cookie Purpose Duration
_shopify_s Shopify analytics relating to your session 30 minutes
_shopify_y Shopify analytics relating to your visit 1 year
cart Stores your shopping cart information 2 weeks
cart_sig Used in connection with checkout 2 weeks
cart_ts Used in connection with checkout 2 weeks
secure_customer_sig Used in connection with customer login 20 years
storefront_digest Used in connection with customer login 2 years

3.2 Analytics & Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most popular and how visitors move around the site.

Cookie Purpose Duration
_ga Google Analytics — distinguishes unique visitors 2 years
_ga_* Google Analytics — maintains session state 2 years
_gid Google Analytics — distinguishes unique visitors 24 hours
_gat Google Analytics — throttles request rate 1 minute

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences. If you do not allow these cookies, some or all of these features may not function properly.

Cookie Purpose Duration
localization Remembers your country and language preferences 1 year
cookieconsent_status Remembers your cookie consent preferences 1 year

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies. The third parties that may set cookies on our site include:

  • Google Analytics: Used to analyse website traffic and usage patterns. For more information, visit Google's Privacy Policy.
  • Shopify: Our e-commerce platform uses cookies to support website functionality, checkout, and analytics. For more information, visit Shopify's Cookie Policy.

5. Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences in the following ways:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these in the "Options", "Settings", or "Preferences" menu of your browser. The following links provide information on how to manage cookies in common browsers:

5.2 Opt-Out Tools

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Please note: Disabling or blocking certain cookies may affect the functionality of our website. Essential cookies cannot be disabled as they are required for the site to operate correctly.

6. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR), you have the right to:

  • Be informed about what cookies we use and why
  • Give or withdraw your consent to non-essential cookies
  • Access information about the data collected through cookies
  • Request deletion of data collected through cookies

For more information about your data protection rights, please see our Privacy Policy.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

Trinsic Innovations Limited
7a Ballymullan Road
Crawfordsburn, Bangor
BT19 1JG

Email: hello@trinsic-rx.com
Company Number: NI718996

9. Supervisory Authority

If you have concerns about how we handle cookies or your personal data, you have the right to lodge a complaint with:

Information Commissioner's Office (ICO)
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Website: ico.org.uk
Helpline: 0303 123 1113