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Medical Disclaimer

Last Updated: February 10, 2026

1. General Medical Disclaimer

The information and services provided by Trinsic Innovations Limited ("Trinsic RX") are for informational and consultation purposes only and do not constitute medical advice, diagnosis, or treatment.

While our consultations are conducted by licensed dermatologists, online consultations have inherent limitations compared to in-person examinations.

2. Not a Substitute for In-Person Care

Our online dermatology service:

• Is NOT a replacement for comprehensive in-person medical examination
• Is NOT appropriate for all skin conditions
• Is NOT suitable for emergency medical situations
• Should NOT replace your regular healthcare provider

3. Limitations of Online Consultation

3.1 What We Cannot Do

Online consultation cannot replace:

• Physical examination of your skin
• Touch-based assessment of lesions or irregularities
• Specialized diagnostic tests (biopsies, cultures, etc.)
• Emergency medical treatment
• Comprehensive health evaluation

3.2 Conditions Requiring In-Person Care

You should seek in-person medical care if you have:

• Rapidly changing or suspicious moles
• Severe skin reactions or allergic responses
• Painful or bleeding skin lesions
• Signs of serious skin infection
• Symptoms suggesting systemic illness
• Any condition our dermatologist deems inappropriate for online treatment

4. No Guaranteed Outcomes

4.1 Treatment Results

We cannot guarantee:

• That you will be approved for treatment
• Specific results or outcomes from prescribed treatment
• That treatment will work for your particular condition
• Complete resolution of your skin concerns
• That you will not experience side effects

4.2 Individual Variation

Medical treatment affects individuals differently. Results depend on many factors including:

• Your unique physiology and medical history
• Adherence to treatment instructions
• Severity and nature of your condition
• Other medications and health conditions
• Lifestyle factors

5. Accuracy of Information

5.1 Your Responsibility

The quality and safety of our service depends on you providing:

• Accurate and complete medical history
• Clear, well-lit photographs of your skin
• Truthful information about medications and allergies
• Updates about any changes in your health

Important: Providing inaccurate or incomplete information may result in inappropriate treatment recommendations that could be harmful to your health.

5.2 Photographic Limitations

Photographs, even high-quality ones, cannot capture all clinically relevant details that would be visible during in-person examination. Our dermatologists do their best with the information provided, but some conditions may not be accurately assessed through photographs alone.

6. Medical Professional Judgment

6.1 Clinical Discretion

Our dermatologists exercise independent medical judgment. They may:

• Decline to prescribe if treatment is not medically appropriate
• Recommend in-person consultation instead
• Suggest alternative treatments
• Request additional information or testing
• Refuse treatment for safety reasons

6.2 Professional Independence

Dermatologists using our platform are independent healthcare professionals who:

• Make their own clinical decisions
• Are not employed by Trinsic Innovations Limited
• Are regulated by the General Medical Council (GMC)
• Follow professional medical standards and ethics

7. Treatment-Specific Warnings

7.1 Prescription Medications

If prescribed medication:

• Read all provided information carefully
• Use only as directed by your dermatologist
• Be aware of potential side effects
• Report any adverse reactions immediately
• Do not share your medication with others
• Store medication as instructed

7.2 Pregnancy and Breastfeeding

7.3 Drug Interactions

Inform us of all medications, supplements, and herbal remedies you are taking. Interactions between medications can cause serious health problems.

8. Monitoring and Follow-Up

8.1 Your Responsibility to Monitor

While using prescribed treatment, you must:

• Monitor your skin for changes or adverse reactions
• Report any concerning symptoms promptly
• Attend scheduled follow-up consultations
• Seek in-person care if recommended

8.2 When to Seek Immediate Medical Attention

Stop using treatment and seek immediate medical care if you experience:

• Severe allergic reactions (difficulty breathing, swelling of face/throat)
• Severe skin reactions (extensive blistering, peeling, or burning)
• Signs of serious infection (fever, severe pain, pus)
• Any symptoms that concern you

9. Third-Party Information

Our website may contain links to third-party websites or information resources. We do not:

• Endorse the content of third-party sites
• Verify the accuracy of external information
• Accept responsibility for third-party content
• Control the privacy practices of external sites

10. Changes in Your Health

You must inform us immediately if:

• You develop new medical conditions
• You start new medications
• Your health status changes significantly
• You become pregnant or start breastfeeding
• You experience unexpected side effects

11. Skin Cancer Screening

While our dermatologists will alert you if photographs show concerning features, online assessment cannot replace thorough skin cancer screening.

12. Service Availability

We cannot guarantee:

• Continuous availability of our service
• Specific response times
• That technical issues won't occur
• Service in all geographic areas

13. Regulatory Compliance

Our service operates in accordance with:

• UK healthcare regulations
• General Medical Council (GMC) standards
• Medicines and Healthcare products Regulatory Agency (MHRA) requirements
• Data protection and privacy laws

14. Your Right to Second Opinion

You always have the right to:

• Seek a second opinion from another healthcare provider
• Consult with an in-person dermatologist
• Discuss our recommendations with your GP
• Decline treatment recommendations

15. Disclaimer of Warranties

To the fullest extent permitted by law, Trinsic RX provides services "as is" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy or completeness of information

16. Professional Medical Advice

This service provides professional medical consultation by licensed dermatologists. However:

• Always consult multiple sources for important health decisions
• Discuss our recommendations with your regular GP if you have concerns
• Seek in-person care when appropriate
• Follow up with urgent care if you have serious symptoms

17. Contact for Medical Concerns

If you have medical concerns about your treatment or condition:

18. Acceptance of This Disclaimer

By using Trinsic RX services, you acknowledge that:

• You have read and understood this disclaimer
• You accept the limitations of online consultation
• You understand our service is not appropriate for all conditions
• You will seek in-person care when necessary
• You will provide accurate information
• You will follow treatment instructions carefully